Privacy notice

Who I am

This website is run by Sam Ahmed, trading as 11 Plus with Sam, a private tutor based in Clayhall, Ilford. I am responsible for the personal information you share through this site. If you have any questions about it, please contact me using the enquiry form or by phone.

What I collect

When you send an enquiry, I collect the details you enter: your name, phone number and email address, and, if you choose to give them, your child's name, school year, the subjects and lesson type you are interested in, which 11 Plus exam they may sit, and your message.

To protect the form from spam, the website also records a scrambled version of your internet (IP) address, never the address itself, and the type of browser you used.

The skills check works out your child's results in your browser and on the page. Nothing from it is saved or sent to me.

How I use it

I use your details only to reply to your enquiry and to arrange and discuss tuition for your child. I will never sell your details, share them for marketing, or add you to a mailing list.

The legal basis is that you have asked me to contact you about tuition (taking steps at your request before entering into an agreement), and my legitimate interest in replying to enquiries.

Who else handles it

• Website hosting: the site and the enquiry records are stored on a secure server in London, UK.
• Email delivery: enquiry emails and the automatic "thank you" reply are sent through Brevo, an email service based in the EU.

Both only process your details on my behalf, to provide these services.

How long I keep it

Enquiries are deleted from the website automatically after 12 months. If your child doesn't start lessons with me, I also delete the enquiry email within 12 months. If they do, I keep your contact details for as long as I am tutoring your child, and for up to 12 months afterwards.

Cookies

This website does not use cookies for tracking or advertising, and it doesn't use any analytics.

Your rights

You can ask to see the information I hold about you, ask me to correct it, or ask me to delete it at any time. Just get in touch. If you are unhappy with how I have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.